DeskDay: AI-Powered Support for MSPs
DeskDay is an innovative AI-driven IT support platform tailored for managed service providers (MSPs). It features a chat-based Service Desk, Remote Monitoring and Management (RMM), and comprehensive documentation, all integrated into a single ecosystem. The platform utilizes advanced AI technology to streamline daily operations, aiming to enhance efficiency and service quality for MSPs. Its intelligent QA capabilities ensure a high standard of service, while smart onboarding simplifies the management of operations.
Unique to DeskDay is its chat-based Professional Services Automation (PSA), marking it as the first platform to offer this feature. The all-in-one solution encompasses various functionalities, including asset management, billing, reports, and more, designed to transform the operational landscape for MSPs. With its user-centric approach and automated processes, DeskDay is set to revolutionize how MSPs conduct their services, making everyday tasks easier and more efficient.
